Frequently Asked Questions

Answers on booking, what to expect in the field, and the practical details for your Kenya trip.

Booking & Planning

Book 2 to 3 months ahead for July to October and December to January, since camps in the Masai Mara and Amboseli fill early during those months. Other months you can often book 3 to 4 weeks out.
Yes, we ask for a deposit to confirm your dates with the camps and lodges, with the balance due before your trip starts. We confirm exact terms once we send your tailored quote.
Both. Our listed packages are a starting point, and we adjust the parks, pace, and lodges to fit your dates, budget, and group.
We run small groups, usually 2 to 6 travelers per vehicle, and can also arrange a fully private safari for just your party.
We quote in USD or KES. Payment details go out with your quote, and we will walk you through the options.
Yes, subject to availability at the camps involved. Tell us as early as you can and we will do our best to shift things without extra cost.
Accommodation, park fees, a driver-guide, transport in a safari vehicle, and the meals listed on your itinerary. Flights, visas, and personal spending are separate unless we say otherwise.
Yes, we can meet you at Jomo Kenyatta International Airport in Nairobi or Moi International Airport in Mombasa and handle transfers to your first stop.
Yes, Diani Beach and the coast pair well with a Kenya safari, and we build combined itineraries often.
Yes, we arrange private vehicles, quieter camps, and sundowner setups for honeymoons and anniversaries.
Cancellation terms depend on how close you are to travel and what the camps require. We lay this out clearly in your quote before you pay anything.
Fill in the trip planning form on this page or our Contact page with your dates, group size, and interests, and we will reply within a day with a tailored quote.

On Safari

An early game drive at sunrise, breakfast back at camp, a rest through the midday heat, then a second game drive toward sunset. Meal times and pace shift a little depending on the camp and season.
No guide can promise that, since these are wild animals, not a show. Senior guides and good park choices raise your odds considerably, and most guests see four or five of the Big Five over a week.
4×4 safari vehicles with pop-up roofs for photos and viewing, one per small group so nobody is squeezed in with strangers.
Yes, every trip is led by a senior guide with years in the field, not someone learning on your trip.
Tented camps and lodges suited to your budget, from comfortable mid-range camps to luxury lodges, always checked by our team first.
Bottled or filtered water is provided at camps and in the vehicle. We recommend sticking to that rather than tap water.
Camps and lodges serve a mix of Kenyan and international dishes, usually buffet-style or set menus, with vegetarian options available if you tell us in advance.
Yes, with the right camps and pace. We steer families toward lower malaria-risk zones and family-friendly lodges, and shorten drive times for younger kids.
Most camps have power in the rooms or a central charging point, though some remote tented camps run on solar or generator hours. We tell you which applies to your camp.
Patchy. Lodges usually have Wi-Fi at the main area, and phone signal comes and goes inside the parks themselves.
Neutral colors like khaki, olive, or brown, layers for cool mornings and warm afternoons, and a hat and sunglasses.
Yes, and we can advise on lens choice and vehicle positioning if photography is your main reason for coming.

Practical Info

Most nationalities need a Kenya eTA, an Electronic Travel Authorization applied for online before you travel. We point you to the official portal once your trip is booked.
Yellow fever vaccination is required if you are arriving from certain countries, and malaria tablets are recommended for most of Kenya. Check with a travel clinic or doctor before you go.
July to October for the Great Migration river crossings in the Masai Mara, January to February for calving season and clearer skies, and March to May for lower prices and fewer crowds.
US dollars and Kenyan shillings are both widely used. Bring small denomination USD bills for tips and incidentals, since large or older bills are sometimes refused.
Tipping is customary but not mandatory. We can give you a rough guide once your itinerary is confirmed.
Neutral-colored clothing, a warm layer for early mornings, comfortable closed shoes, sunscreen, insect repellent, and a good pair of binoculars.
Soft-sided bags are best, especially if any part of your trip uses small aircraft, which usually cap luggage around 15kg per person.
Yes, tourist areas and safari circuits are well established and safe, and our guides and drivers know the routes and areas to avoid.
East Africa Time, UTC+3, with no daylight saving changes during the year.
Yes, we can help arrange extra nights in Nairobi, on the coast, or elsewhere in East Africa before or after your safari.
We do not sell insurance, but we strongly recommend travel insurance that covers medical evacuation, and can suggest providers if you ask.
English and Swahili as standard, and we can often arrange guides who speak French, German, Italian, or Spanish with enough notice.

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